Privacy Policy

1 Data protection

1.1 Protection of the personal data you entrust to us is a priority for us, and we want you to feel safe and secure when you visit our website.

1.1 It is important to us that you are fully informed about the personal data that we collect when you use our online offers and services and are familiar with how we use them.

2 Processing

2.1 Visiting of Website Orexpro.com

2.1.1 We record and save your computer’s IP address in order to send the contents of our website visited by you to your computer (e.g. texts, pictures, and files provided for downloading, etc.) We also process these data to identify and pursue any misuse. In this context, our legitimate interest in data processing is to ensure the due functioning of our website and the business transacted via the website.

2.1.2 In as far as we process your data as described above for the purpose of providing the functions of our website, you are contractually bound to make these data available to us.

2.1.3 We also process personal data that you provide voluntarily, e.g. when you make an inquiry, or when you order information material. The data processed by us in this context include the data of customers, employees, and suppliers to the extent necessary for the purposes specified within the scope of this data privacy statement.

2.1.4 In as far as we process your data as described above for the purpose of accepting and processing your inquiry, you are contractually bound to make these data available to us. We are unable to process your request without the data.

2.1.5 Where you have given your consent to the processing of personal data, you can withdraw your consent at any time. Withdrawal of consent will not affect the lawfulness of processing based on consent up to the time of withdrawal of consent.

2.2 Transfer to third parties

2.2.1 We do not transfer your data to the third parties.

2.2.2 We will not sell your data to third parties or otherwise share them for commercial purposes.

2.2.3 Beyond the above, we will transfer your personal data to prosecution authorities and, if applicable, damaged third parties without your explicit consent where this is necessary for clarifying illegal use of our services or for legal prosecution. However, such a transfer will only take place if there is concrete evidence of illegal conduct or misuse. Transfer of your data may also take place where this contributes to enforcing the conditions of use or other agreements. We are also under legal obligation to provide information to certain public bodies on request. These comprise prosecution authorities, authorities prosecuting offences punishable by a fine, and financial authorities.

2.2.4 The transfer of these data is based on our legitimate interest in fighting misuse, prosecuting criminal acts, and securing, asserting, and enforcing claims unless our interests are overridden by your rights and interests in the protection of your personal data.

3 Security

3.1 Persons with responsibilities for www.orexpro.com  takes appropriate technical and organizational measures to protect any personal data you provide to us from accidental or intentional manipulation, loss, destruction, or access by unauthorized parties. This also applies to any external services purchased. We verify the effectiveness of our data protection measures and continuously improve them in line with technological development.

4 Website tracking

4.1 To align this website better to our customers’ needs, we analyze how our customers interact with the site. We anonymize your IP address (and possibly similar information exchanged with our site by your computer or device during standard Internet use) and then use it to analyze data such as the pages at https://www.orexpro.com visited by your browser and your computer. Again, we use cookies for this purpose. Our cookie contains only one unique number by which we can re-identify you on our websites––but not, however, on third-party websites. We use the stored data for statistical purposes only. In particular, the IP address will not be associated with any individual user. The data will not be shared with third parties.

5 Use of Google universal analytics

5.1 This website uses Google Universal Analytics, a web analysis service offered by Google Inc. (“Google”). Google Universal Analytics uses ‘cookies,’ text files stored on your computer, to help us analyze how you use our website. The information generated by the cookie about your use of this website (including your IP address) is transferred to Google servers in the USA and saved there.

6 Use of the button WhatsApp

6.1. If you do not wish service WhatsApp to obtain data about you, do not click the button.

7 Period for deletion of data

7.1 Legislation has defined numerous data storage periods and obligations. At the end of these periods, the relevant data will be routinely deleted. Data that are not affected by the above storage periods and obligations are deleted or anonymized as soon as the purposes defined in this data privacy statement no longer apply. Unless this data privacy statement includes other deviating provisions for data storage, we will store any data we collect for as long as they are required for the above purposes for which they were collected.

8 Rights

8.1 Right of access

8.1.1. On request, you have the right to obtain information from us about the personal data concerning you and processed by us. You can send your request either by mail or email to the addresses given below.

8.2 Right to rectification

8.2.1 You have the right to require us to rectify any inaccurate personal data concerning you without undue delay.

8.3 Right to deletion

8.3.1 Where the legal reasons defined, you have the right to immediate deletion (“right to be forgotten”) of personal data concerning you. These legal reasons include: the personal data are no longer necessary for the purposes for which they were processed, or you withdraw your consent, and there are no other legal grounds for processing; the data subject objects to the processing (and there are no overriding legitimate grounds for processing––does not apply to objections to direct advertising). To assert your above right, please contact the contact address given below.

8.4 Right to file a complaint with a supervisory authority

8.4.1 If you think that processing of personal data concerning you and carried out by us is unlawful or impermissible, you have the right to file a complaint with the supervisory authority responsible for us.