Support the quality management system

Maintenance and improvement is an important task of the quality management system (QMS), which should be implemented by every company with ISO 9001, IATF 16949 certificates. Orex pro provides the services of a quality specialist who works to maintain and improve the QMS in the organization on an ongoing basis.
  • This is the work of a highly qualified quality specialist on a part time basis.
  • Cheaper than paying for the services of a full-time specialist.
  • Best solutions and high speed of task execution due to the involvement of the experience Orex pro team experts.
  • Confidence in timely, high-quality services, without "surprises”.

Consulting services for maintaining the quality management system consist of the following stages:

  • Task definition

    The “remote support" quality specialist can take on many tasks to maintain the QMS, but not all. At this stage, we will coordinate with the customer what tasks the third-party consultant will be able to perform effectively. Common tasks: development of quality management documentation, training and instructing the staff, conducting internal audits, conducting supplier audits, supporting external audits, advising on implementation of changes, working with complaints and claims.

  • Form of cooperation definition

    Orex pro offers 2 forms of cooperation for providing quality specialist services on outsourcing: a subscription program that is represented by constant tasks and the volume of services per month / quarter, or a "on-call" service program, when an Orex pro quality specialist is invited to perform tasks when the need arises.

  • The maintenance of the quality management system is carried out within the agreed scope and timing. Concretization of activities for each period is carried out taking into account the actual tasks of the company for the next period (month, quarter). According to the results of each period, the management of the organization receives a report with the results of services provided.

Maintaining the quality management system: - this is the work of a highly qualified quality specialist on a part-time basis; - cheaper than paying for the services of a full-time specialist; - best solutions and high speed of task execution due to the involvement of the experienced Orex pro team experts; - confidence in timely, high-quality services, without "surprises".

Our portfolio

  • QMS for Speсpricep

    Target:

    Implementation of a quality management system for certification in accordance with the requirements of ISO 9001.

    Result:

    Staff training in the requirements of ISO 9001, problem solving techniques, risk management system, process approach, internal audits and supplier audits. Development of all basic processes, procedures such as: Internal and external audits, Management review, Management of non-conforming products, etc. Development of a KPI system, developing the company's strategy, policy and goals. Development of production technology, work instructions, implementation of lean manufacturing methods.

    Term:

    4 months

  • Implementation of equipment maintenance system

    Target:

    Reduced unplanned downtime by 20%. Reduced Maintenance time by 15%. Increase OEE from 54% to 75%

    Result:

    Employees were trained. A predictive maintenance system has been developed and implemented. The maintenance planning system has been changed to take into account equipment loading. An automated system for managing equipment repairs and maintenance has been introduced. The most important maintenance activities were standardized. The system of spare parts planning and accounting was modified. 5S system has been implemented. The OEE level has reached level 70-75%

    Term:

    4 months

  • IATF 16949 training for Pavlovsky Bus Plant

    Target:

    Training of an inter-functional group of employees of PAZ LLC (28 employees; logistics, production, quality, financial services, technology) in the requirements and methods of IATF 16949 for the subsequent development and implementation of a management system. Online training with audio and video communications.

    Result:

    OrexPro has applied new, unique methods for presenting information, working with feedback and conducting practical exercises as part of online training. Studied such topics as FMEA, MSA, SPC, APQP, PPAP; IATF 16949 requirements; practice of conducting internal and supplier audits. Participants acquired basic theoretical and practical knowledge of the implementation of IATF 16949 requirements.

    Term:

    88 hours / 3 months

  • Tire component manufacturer

    Target:

    Разработать и внедрить систему менеджмента качества согласно IATF 16949:2016.

    Result:

    Система менеджмента качества внедрена, персонал вовлечен в ее дальнейшее развитие. Детали проекта: 1. Расширили складские помещения. Внедрили систему FIFO/FEFO на складе. 2. Внедрили систему ТPM. Улучшили управление запасными частями, планированиее ППР и контроль за исполнением. 3. Внедрили методики РРАР, FMEA, SPC, MSA, что помогло успешно пройти несколько аудитов потребителей 4. Внедрили процесс управления документацией, аудиты процесса и продукта, методику 5S, систему управления Poka Yoke, систему управления средствами измерения.

    Term:

    12 месяцев

  • JSC ” Russian leather»

    Target:

    Obtaining the IATF 16949 international certificate for sales of products in the automotive industry, in order to fulfill customer contractual obligations.

    Result:

    All IATF 16949 methods have been implemented. Successfully passed IATF 16949 certification. The personnel was trained on the following topics: FMEA, internal audit, problem analysis techniques (8D, 5W, FTA, Ishikawa).

    Term:

    9 months.

  • Chain of fitness clubs with SPA services

    Target:

    Development of internal processes, system approach.

    Result:

    Successfully passed certification audit for ISO 9001 compliance. The staff was trained on the following topics: ISO 9001 requirements, process approach, internal audit, including practical audits and certification of internal auditors, risk management, problem solving techniques, and continuous improvement management.

    Term:

    7 months.

  • LLC NPO “Composite»

    Target:

    Meet customer requirements, for example, BRP, Arctic Cat, Polaris.

    Result:

    The quality management system fully meets the requirements of IATF 16949. The TPM, 5S system has been implemented. A number of projects for continuous improvements have been launched. The personnel was trained on the following topics: IATF 16949, APQP, PPAP, SPC, MSA, FMEA, problem solving techniques, internal audit, risk management. As part of the training and exchange of experience, visits to similar industry enterprises with world-class QMS were organized. New projects have been initiated.

    Term:

    10 months.

  • Vehicle assembly plant (OEM)

    Target:

    Train internal auditors how to conduct process audits. To develop the auditor's practical skills and ability to ask questions, conduct interview in the "right“ way, assess the situation and formulate the nonconformities. Together with the company's management, identify ways to motivate auditors and adapt the methodology to the company's needs.

    Result:

    Internal auditors have acquired the necessary knowledge to conduct process audits independently. Possible improvements and changes to internal audits are identified in order to optimize the process. Possible options for motivate the auditors and approach to self-motivation are identified.

    Term:

    2 months

  • Furniture manufacturer, mass production

    Target:

    Investigation and analysis of the root cause of defects in the batch of new products, analysis of sufficiency and necessity of changes in the control program, equipment maintenance processes.

    Result:

    Production batch reworked and delivered to the client, identified key areas for development, identified ways to optimize the processes in order to prevent defect recurrence. Specific recommendations are given for improving the work of the warehouse, technical service, and production.

    Term:

    1 week

  • Holding with companies from different industries

    Target:

    Develop a process KPI system deployed to the level of employees.

    Result:

    Set KPIs for processes and employees. Monitoring periods, data collection and reporting methods are defined. Developed a Technical Describtion to implement KPI software. A bonus Fund planning system has been created. Communication regulations have been clarified and supplemented. Reduction of the bonus Fund by 2.350,000. 00 rubles while increasing staff satisfaction with the KPI system.

    Term:

    6 months

  • Manufacturer of plastic products

    Target:

    Выявление критических несоответствий, подбор команды исполнителей для представления системы клиенту заказчика и последующего ведения проекта, оперативное внедрение улучшений.

    Result:

    Аудит клиента пройден без замечаний, получен заказ на сумму 450 000 Евро. Согласован прототип продукта. Определены дополнительные ниши для сбыта продукции.

    Term:

    2 месяца

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