An interesting point in management system. Do you know the most popular answer I get to the question: “How did you manage this deviation?”
– “IT WAS NOT EXACTLY A DEVIATION!”
What then does this regulation, this maintenance program, this technological parameter, this label … mean, if “everythink is also possible”
In any case, when deviations are happened, actions are required: either we change the rules, or we define corrective actions. And we absolutely definitely change our attitude to deviations from established rules!