QMS training is carried out at our company both as part of a consulting project and separately. Although IATF 16949, ISO 9001, ISO 13485 quality management system standards do not require mandatory training of specialists in external organisations, in practice such a need often arises. A trained specialist or group of specialists develop the quality management system using the knowledge gained, or supervise the work of consultants, outsourced specialists who provide services for the development and implementation of the management system.
We provide QMS training:
- for a group of employees. For top management, for middle management, for the working group. The purpose of group training is often to transfer knowledge and examples of how to implement the requirements of international standards in order to develop a consensus, then agree on a process model, principles for dealing with risks, non-conformities and so on.
- individually. Individual QMS training (the photo in the post shows a feedback on QMS training that we received exactly from individual training) is a rather new service in our company. It’s new not because we didn’t want to do such one-on-one coaching sessions with a trainee before, but because we haven’t received such requests before. The cost of training for a group and for individual training according to our principles of service calculation is almost the same, so customers considered it appropriate to increase the number of trainees when ordering QMS training. However, as our first five projects have shown, this individual approach is still highly reasonable when knowledge and skills are needed by one specialist rather than a group.
The benefits that individual QMS training demonstrates:
- Individual previous experience is taken into account, as well as the pace of material learning.
- Individual wishes regarding the schedule of the training are taken into account. All our QMS trainings with one participant so far have been conducted in short sessions of 2-3 hours over the course of several weeks.
- There are no participants in the training who were invited “just to pile them on” and who did not particularly understand how they could apply this knowledge later in their everyday work.
- The training method for one participant is a dialogue-explanation, definitely not a lecture.
Therefore, we will definitely continue to implement such QMS training, especially taking into account that all the feedback from our customers is very positive and motivates us to develop and improve this training format.
Read more about our ISO 9001 training on our website.